Support use

Following up on the agency response to evaluation findings is an essential part of supporting use. However, this is often a management responsibility rather than an evaluators. You can work with managers to provide a list of options for follow-up as part of the final report. Indeed, time should be built into the evaluation budget to account for support beyond report delivery. There are a range of options that can be used:


  • Annual reviews: reviewing major evaluation findings and conclusions based on evaluation studies completed during the preceding year.
  • Conference Co-presentations: Conference Co-presentations take place when evaluators and evaluation commissioners or users jointly present findings or discussions about processes from an evaluation.
  • Data use calendar: guides the collection of data and reporting requirements, as well as ensuring that analysis and evaluation data is actively used.
  • Policy briefings: Providing evaluation findings and lessons learned in an accessible manner for target audiences which can be followed up by management and staff.
  • Recommendations tracking: keeping a transparent record of the responses to and action from recommendations.
  • Social Learning: focusing on how people learn through social interactions, such as modelling, making connections, sharing experiences and resources, collaboration and self-organization. 



  • Evaluation Policy of UNDP: the purpose of the policy is to establish a common institutional basis for the UNDP evaluation function. See especially the section on ‘Use’
  • UNESCO Guidelines for follow-up to evaluation findings: this four-page paper provides an overview to UNESCO procedures for evaluation follow up and a template for managers to detail their action plans in response to evaluation findings