Error on ToR download attempts

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wrgeary's picture
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Joined: 12/09/2015 - 6:11am (US)
Error on ToR download attempts

Hello all,

I have used the ToR for a few years and haven't had any trouble that I recall. However today I am unable to download. I am on a Mac and have tried both Safari and Chrome. I apologize if this has already been addressed. Thanks for any advice. 

Alice Macfarlan's picture
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Joined: 07/04/2014 - 11:10am (US)
Hi Wrgeary,

Hi Wrgeary,

Thanks very much for letting us know about this issue. I suspect this error may be occurring due to some recent updates to the site. I have asked our developers to look into this as a priority. I will let you know when this issue is resolved.

Apologies for any inconvenience caused!

- Alice

BetterEvaluation Website Coordinator

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Alice Macfarlan's picture
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Joined: 07/04/2014 - 11:10am (US)
Hi Wrgeary, 

Hi Wrgeary, 

We've identified a quick fix while we look into this issue further. If you click on the TOR you wish to download, click 'edit', and then save the TOR draft again, you will then be download the word version. 

Please let me know if you have any further issues, or you can reach out via the contact form at the bottom of the page if you'd like to email me privately.

Best,

Alice

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