This guide, written by Shobha Kumar, Aaron Leonard, Ryan Watkins, Yianna Vovides, and Brigitte Kerby for the World Bank, outlines the process for designing, implementing, and measuring a results-oriented knowledge exchange initiative. The process is broken into five easy to follow steps including tools that can be used at each stage.
"This approach will help you to
- consider knowledge exchange within a broader programmatic and development context.
- ensure your initiative is stakeholder-owned and demand-driven.
- determine the challenges to reaching a solution.
- reflect on the change processes needed to address these challenges.
- identify individuals or groups who can play effective roles in bringing about needed change.
- choose the right mix of knowledge exchange instruments and activities to help your participants learn, grow, and act.
- implement in an adaptive and learning-focused manner.
- measure and report the results of your knowledge exchange initiative."
- ANCHOR 7
- Identify the development goal 8
- Define the institutional challenge(s) 8
- Determine the change objective(s) 10
- DEFINE 13
- Identify the ideal participant profiles 14
- Determine intermediate outcomes 18
- Identify the most appropriate knowledge providers 25
- DESIGN & DEVELOP 29
- Select the participants 30
- Verify the objective and outcomes 32
- Organize the design and delivery team 32
- Assemble the knowledge exchange 34
- IMPLEMENT 55
- Guide the participants 56
- Orchestrate engagement and build relationships 59
- Document implementation and track results 61
- MEASURE & REPORT THE RESULTS 65
- Synthesize implementation data 66
- Measure results 68
- Report results 76
- Glossary 81
- Art of knowledge exchange toolbox 83
Kumar, S., Leonard, A., Watkins, R. and Vovides, Y. (2015). Art of Knowledge Exchange. Washington, DC: World Bank. Retrieved from: http://wbi.worldbank.org/sske/resource-library/art-knowledge-exchange