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  1. Ralph Stacey's Agreement & Certainty Matrix

    Resource
    Guide
    2014

    This paper from Brenda Zimmerman outlines the use of Ralph Stacey's Agreement & Certainty Matrix. The tool is a method for selecting appropriate management actions in a complex adaptive system based on the degree of certainty and level of agreement on the issue in question.

  2. Complicated and Complex Systems: What Would Successful Reform of Medicare Look Like?

    Resource
    Example
    2002

    This paper, written by Sholom Glouberman and Brenda Zimmerman for the Commission on the Future of Health Care in Canada, looks at the health care system in Canada describing it as complex and therefore solutions to its problems are also complex. The authors argue that attempts to intervene have always been complicated as the system was seen as complicated. However, if the system is viewed as complex many of the problems can be overcome.

  3. Thinking systemically: Seeing from simple to complex in impact evaluation

    Resource
    Guide
    2009

    This slide show is from a presentation given by Professor Patricia Rogers, Dr. Irene Guijt and Bob Williams at the AfREA Conference, March 30 – April 2, 2009,  Cairo, Egypt. The presentation focuses on a using a systems approach to conducting impact evaluations. 

  4. The Cynefin Framework

    Resource
    Guide
    2014

    This video from Dave Snowden of Cognitive Edge introduces the Cynefin Framework which is a tool that allows the user to see things from different points of view, assimilate complex concepts, and address real-world problems and opportunities. The video looks at the structure of the tool and how it can be used in real world situations.

  5. Using (Reach and) Results Chains to Understand (Plan, Measure and Evaluate) Complex Multi-level Interventions

    Resource
    2014

    A powerpoint put together by Steve Montague. It addresses the problem that our mental models are too simplistic and proposes that evaluators need to recognise reach, the intended target of influence by a program or organisation, as well as results. In addition, Montague proposes that evaluators should facilitate evaluative activities and learning, create evaluative information, take a systems approach adapted to linear culture, and use a common lense and language.

  6. 5 differences between complexity & systems thinking

    Resource
    2013

    This blog post by Sonja Blignaut for More Beyond discusses some of the clear distinctions between complexity thinking and systems thinking.  The discussion came about after various workshops and meetings with Professor Dave Snowden who developed the Cynefin framework for evaluating complexity.  

  7. Embracing Complexity in Social Enterprise Evaluation

    Resource
    Overview
    2014

    This lecture, given by Brenda Zimmerman, Associate Professor of Policy at York University’s Schulich School of Business, outlines a number of approaches for addressing complexity in evaluations. She argues that by applying cognitive diversity when trying to solve causative complexity problems social innovation is possible. Evaluation systems must reflect the complex systems they evaluate of they are to remain relevant.

  8. Designing Initiative Evaluation: A Systems-orientated Framework for Evaluating Social Change Efforts

    Resource
    Guide
    2007

    This guide from the W. K. Kellogg Foundation outlines a systems-oriented framework for initiative and cluster evaluation and includes four general designs that can be used. Each of the designs has separate sections on: designing; planning and engaging in data collection; and making meaning from the data and shaping practice.

  9. Applying Complexity Concepts to Enhance Innovation and Use

    Resource
    Guide
    2012

    This video lecture from Michael Quinn Patton for My M&E focuses on evaluating interventions in complex dynamic environments by matching the evaluation process and design to the nature of the situation. The 20 minute video is presented in a tutorial format to facilitate understanding of the key concepts behind this theme. 

  10. Assessing Impact in Dynamic and Complex Environments: Systemic Action Research and Participatory Systemic Inquiry

    Resource
    Guide
    2014

    This paper from Danny Burns for the Centre for Development Impact (CDI) focuses on using complexity and systems thinking to try and understand how change happens. It explores how the use of a Systemic Action Research methodology can be used to assess impact in complex and highly dynamic environments.

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