Internal information technology systems


Internal information technology systems (ITS) refers to the technological resources and infrastructure that support M&E functions within a government entity or organisation.

These IT resources are essential for enabling the electronic aspects of M&E activities, which include but are not limited to:

  • Hardware infrastructure: The physical components such as servers, computers, networking devices, and data centres that store and process M&E data.

  • Software applications: Specialised M&E software that facilitates data collection, analysis, and visualisation, as well as general-purpose software like databases and spreadsheets.

  • Network connectivity: The internal and external networking capabilities that allow for data transmission between different entities and actors involved in M&E processes.

  • Data security systems: Cybersecurity measures, including firewalls, encryption, and intrusion detection systems that protect M&E data from unauthorised access and breaches.

  • Collaboration tools: IT resources that enable collaboration among M&E teams, such as project management software, video conferencing tools, and shared workspaces.

  • Mobile technology: Mobile devices and applications that facilitate on-the-go data entry and real-time monitoring of projects and programmes.

  • Cloud services: Utilisation of cloud computing resources for scalable storage, processing power, and software services that can be accessed remotely.

  • Technical support: IT support services that ensure the maintenance, troubleshooting, and updating of IT resources to keep M&E systems running smoothly.

Global Evaluation Initiative (2022). MESA Guidance Note: Diagnostic Tool for a Monitoring and Evaluation Systems Analysis. Retrieved from

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