Most Significant Change (MSC) used for NGO self-evaluation process

This overview from outlines the process and findings of an NGO self-evaluation process which used Most Significant Change to evaluate the organisational development services offered by the group.

Note: The original link for this article is no longer working, however a summary of this article is available in the journal (April 2008, Issue 33). The summary can be found on Page 13.

"CABUNGO, a Malawian NGO providing organisational development services to local Non-Government Organisations (NGOs), evaluated its own performance using the Most Significant Change approach.

The self-evaluation process was designed with the explicit purpose of ’enhancing CABUNGO’s learning in order to improve performance’. The evaluation team decided to use this opportunity to trial the use of the story-based Most Significant Change (MSC) methodology to evaluate the organisational development services provided by CABUNGO." (Wrigley 2010)


R. Wrigley (2010), Learning how to learn collectively. Learning Article, Retrieved from

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Anonymous's picture
allison zentner

The link is broken

Alice Macfarlan's picture
Alice Macfarlan

Hi Allison,

Thanks very much for letting us know. Unfortunately I can't find an alternate link for this resource, so will unpublish the page for now.

Kind regards,


BetterEvaluation Website and Engagement Coordinator

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