Book 3: The Engagement Toolkit

This toolkit offers an extensive but not exhaustive list of engagement options that can applied throughout different stages of the evaluation process. This could be involving stakeholders to help define the evaluation program to engaging relevant stakeholders to disseminate evaluation results.

There is advice on choosing the right tool and options are listed in alphabetical order for easy use. Each individual options page gives the description, objectives, outcomes, uses/strengths and special considerations/ weaknesses. It give indications of the resources, time and number of people needed, outlines the options and provides some extra references for those interested in knowing more.


  • Open House (or Open Days, Drop-In Centres)   p58
  • Open Space Technology   p60
  • Participant Observation   p62
  • Photovoice   p63
  • Planning4real   p64
  • Poster Competitions   p66
  • Printed Information   p67
  • Prioritisation Matrix   p68
  • Public Conversation   p69
  • Public Involvement Volunteers   p70
  • Public Meeting   p72
  • Questionnaires and Responses  74
  • Role Plays   p75
  • Samoan Circles   p76
  • Scenario Testing   p77
  • Search Conference   p78
  • Shopfront   p80
  • Simulation (Electronically Generated)   p81
  • Sketch Interviews   p82
  • Snowball Sampling   p83
  • Speakout (Version 1)   p84
  • Speakout (Version 2)   p85
  • Stakeholder Analysis (CLIP)   p86
  • Stakeholder Analysis (Stakeholder Matrix)   p87
  • Stakeholder Analysis (Venn Diagrams)   p89
  • Study Circles   p90
  • Submissions   p91
  • Surveys   p92
  • Technical Assistance   p94
  • Technical Reports and Discussion Papers   p95
  • Telephone Trees   p96
  • Visioning   p97
  • Websites   p99
  • Workshops  p100
  • Appendix A: Bibliography  p102
  • A.1 Publications   p102
  • A.2 Websites   p104



Department of Sustainability and Environment (2005), Book 3: The Engagement Toolkit.Effective Engagement: building relationships with community and other stakeholders, The Community Engagement Network Resource and Regional Services Division Victorian Government Department of Sustainability and Environment. Retrieved from

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Research Assistant, RMIT University.


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