Community Mapping: Community Scorecard Process Guide

This 32 slide powerpoint presentation, developed by the Participation and Civic Engagement Group, Social Development Department, of the World Bank introduces the concept and methodology of the community scorecard process.

Contents

• The Community Scorecard process
• Methodology
• Distinguishing between Community Scorecards and Citizen Report Cards
• In terms of Data Collection Methods
• The four components of the Community Scorecard Process
• Stages in the Community Scorecard Process
• Steps Involved in Each Stage
• What a Input Tracking Scorecard Looks Like
• Examples of Qualitative Evidence Obtained in Pilot CSC Focus Groups
• Examples of Focus Group Discussions to Develop the Performance Scorecard
• Symbols Used to Help Scoring Process (from The Gambia)
• A Sample of a Performance Scorecard for Health Sector in Malawi
• A Sample of a Performance Scorecard from the Malawi Food Distribution Program
• A Sample of a Provider Self-Evaluation Scorecard from a Primary School in Uganda
• A Sample of a Provider Self-Evaluation Scorecard for Health from Malawi (by CARE)
• One option is to produce an Action Planning Matrix
• Summary of Steps in Community Scorecard Process
• Follow-up and Institutionalization
• Some Key Points in the Methodology
• Limitations of the Community Scorecard