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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Institutional history

    An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programme
    Method

  • Practical guide for engaging stakeholders in developing evaluation questions

    This guide from the Robert Wood Johnson Foundation was designed to support evaluators engage their stakeholders in the evaluation process.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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