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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodMentoring
Mentoring is a process where people are able to share their professional and personal experiences in order to support their development and growth in all spheres of life.MethodMentoring made easy
This guide from the NSW Premier's Office outlines the process and advantages of setting up a formal mentoring program in the workplace.ResourceMentoring for the new millennium
This article outlines the rationale behind mentoring and argues that developing a formal mentoring program will lead to the development of a learning organisation.ResourceMentoring matters
This Primary Health Care Research & Information Service webpage provides an overview of the importance and benefits of a good mentoring program.Resource