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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource
  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource
  • Designing and facilitating creative conversations & learning activities

    This resource is a companion to The Barefoot Guide 2: ​Learning Practices in Organisations and Social Change, providing a practical support guide for designing and facilitating engaging and productive conversations and learning experiences.
    Resource
  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method
  • Dialogues

    Dialogues refer to a range of learning conversations that go beyond knowledge transfer to include knowledge articulation and translation.
    Method
  • Six thinking hats

    The Six Thinking Hats method encourages participants to cycle through six different ways of thinking, using the metaphor of wearing different conceptual “hats”.
    Method