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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Peer review and self-evaluation

    This toolkit from the Australian National University (ANU) provides a range of resources that demonstrate the use of both peer review and self evaluation in order to develop reflective practice in teache
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Peer-assessment

    Peer assessment can provide additional benefits beyond self-assessment – in particular, the opportunity for peer learning through the review process.
    Method

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