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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Building an evaluative culture for effective evaluation and results management

    This brief from the Institutional Learning and Change Initiative (ILAC) provides advice on building an evaluative culture allowing organisations to better manage and provide programs and services.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
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