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  • NPC's approach to developing an impact measurement framework

    NPC's Four Pillars approach provides advice to charities and steps they should take to determine how to assess the difference they make. Contents Step one: Map your theory of change
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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
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