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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Using case study in research - How to tell a 'good' story

    In this short paper, Lesley Greenaway, discusses the effective use of case studies in research to tell a 'good' story.
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  • Encyclopedia of Case Study Research: Analytic Generalization

    Written by Robert Yin, this entry gives a clear overview of analytic generalisation from case studies, where it is appropriate, and how to effectively apply it.
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  • Essence of Decision: Explaining the Cuban Missile Crisis

    Graham Allison and Philip Zelikow's case study of the 1962 Cuban missile crisis investigates how superpowers manage confrontation with one another.
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  • Case Study Research: Design and Methods

    Providing a complete portal to the world of case study research, the Fifth Edition of Robert K. Yin’s bestselling text offers comprehensive coverage of the design and use of the case study method as a valid research tool.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
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