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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource
  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method
  • Concept mapping, mind mapping and argument mapping: what are the differences and do they matter?

    This paper, written by Martin Davies, explores the similarities and differences between the different forms of mapping tools that are referred to as 'concept mapping', 'mind mapping', and 'argument mapping'.
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