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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceReporting on outcomes: Setting performance expectations and telling performance stories
This paper by John Mayne provides a practical guide to telling performance stories and setting expectations about what level of performance was expected.ResourceShaping international evaluation: A 30-year journey
This book from Universalia Management Group presents major trends that have influenced international evaluation and provides an overview of the evolution of evaluation within specific sectors, such as thResource