This blog post from Susan Kristler provides on overview of the various strengths and weaknesses of using online survey software.
Kristler provides some tips for trialling the software before use and also some of the lessons that she has learned when developing surveys using the various platforms.
Kristler, S. (2012, June 10). [Web log message]. Retrieved from http://aea365.org/blog/?p=1037
'Lessons learned using online survey software' is referenced in: