Using case studies to do program evaluation

This paper, authored by Edith D. Balbach for the California Department of Health Services is designed to help evaluators decide whether to use a case study evaluation approach.

It also offers guidance on how to conduct a case study evaluation.

This resource was suggested to BetterEvaluation by Benita Williams.


  • Using a Case Study as an Evaluation Tool 3
  • When to Use a Case Study 4
  • How to Do a Case Study 6
  • Unit Selection 6
  • Data Collection 7
  • Data Analysis and Interpretation 12


Balbach, E. D. 9 California Department of Health Services, (1999). Using case studies to do program evaluation. Retrieved from website:

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