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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • If a picture paints a thousand words: The use of rich pictures in evaluation

    In this e-book, Judy Oakden discusses the use of Rich Pictures in evaluation. In particular, she addresses why (and when) you should use rich pictures, and answers some of the common questions around the use of rich pictures.
    Resource

  • Soft systems methodology: a thirty year retrospective

    Soft Systems Methodology (SSM) can be used to gain understanding of complex relationship drive situations and their contexts.
    Resource

  • Learning partnerships

    Learning partnerships involve structured processes over several years to support learning between a defined number of organisations working on similar programs, usually facilitated by a third party organisation.
    Method

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