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  • Avaliação para o investimento social privado: Metodologias

    Este livro reúne um conjunto de contribuições oriundas do Seminário Internacional Avaliação para o Investimento Social Privado: Metodologias, realizado em julho de 2013 no Rio de Janeiro, pela Fundação Itaú Social, Fundação Roberto Marinho
    Recurso

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Recurso

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Recurso

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Método

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