Search

4 results

Filter search results

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Recurso

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Recurso

  • User personas and user journeys - key parts of our UX process

    A few months ago we started gathering data on the user experience (UX) of the BetterEvaluation website.
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Método

Back to top