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  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
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  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
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  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
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  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being empowered.
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  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
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  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
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  • Dr. Richard Kreuger on qualitative listening

    In this interview in The Listening Resource blog (August 29th, 2013), Susan Eliot talks to Dr.
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  • Webinar recording: When the ‘field’ is online – qualitative data collection

    This NVIVO webinar explores ways that researchers can adapt their research approach using online data collection when face to face fieldwork isn’t possible.
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  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
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  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
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  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
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  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic participation.
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  • Some nuts and bolts questions about coding

    This guest blog by Helen Marshall springs from discussions of the Qualitative Interest Group (QIG) that Helen coordinates. QIG meets monthly in Melbourne Australia to discuss issues around researching with qualitative data. QIG members incl
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  • L’évaluation en contexte de développement

    Ce manuel est destiné aux personnes souhaitant s’initier à l’évaluation de programmes, en particulier en contexte de développement et de coopération internationale. À cet égard, tout en déroulant le fil d’une démarche évaluative classique, il présente…
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  • Open space

    Open Space Technology (OST) is a group facilitation approach for small and large gatherings in which a central purpose, issue, or task is addressed, but which begins with a purposeful lack of any formal initial agenda.
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  • Memos and journals for analysis

    Memos and journals are useful tools to support reflection, record-keeping, and rigour throughout qualitative data analysis.
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  • World cafe

    The world café is a methodology for hosting group dialogue which emphasizes the power of simple conversation in considering relevant questions and themes.
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  • Thematic coding

    Thematic coding is a form of qualitative analysis that involves recording or identifying passages of text or images that are linked by a common theme or idea allowing you to index the text into categories and therefore establish a “framewor
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  • Clearing the fog: New tools for improving the credibility of impact claims

    This IIED Briefing Paper shows that the methods of process tracing and Bayesian updating can facilitate a dialogue between theory and evidence that allows for the assessing of the degree of confidence in ‘contribution claims’ in a transpare
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