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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
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  • User personas and user journeys - key parts of our UX process

    A few months ago we started gathering data on the user experience (UX) of the BetterEvaluation website.
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  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
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