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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    الموارد

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    الموارد

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    الأسلوب

  • Internet questionnaire

    An internet questionnaire allows the collection of data through an electronic set of questions that are posted on the web. 
    الأسلوب

  • Conducting evaluations virtually

    This webinar, hosted by American University faculty Beverly Peters, Ph.D. and Kavita Mittapalli, Ph.D., discussed the opportunities and challenges of conducting virtual evaluations.
    الموارد

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