C4D: Support use

What is it?

Planning and proactive actions are needed to support the utilisation of R,M&E findings. This support might be in the form of events (such as annual reviews) processes (such as written management responses, or recommendations tracking), or structures (such as learning committees or wikis). For evaluation reports and other discrete RM&E activities, time and resources should be built into the budget to account for support beyond report delivery.

General information 

The Rainbow Framework includes a range of methods (including events, processes and structures) to support use, and recommends some guides. Step 9 of the Manager's Guide to Evaluation presents similar information from a commissioner's perspective, and suggests that evaluation use plans are produced as a product of this step. A key guide on this topic is the UNESCO Guidelines for follow-up to evaluation findings - a four-page paper providing an overview to UNESCO procedures. These pages are recommended background reading before considering methods to apply to C4D R,M&E. 

Applying the C4D Principles


This task contributes to a learning-based approach through taking seriously the tasks associated with supporting the use of findings in future programs and phases.


How can C4D agencies support use among community and other stakeholders? 


To achieve social accountability it is critical that recommendations from different stakeholders are heard and meaningfully considered by decision-makers. Committed and transparent processes to ensure that the findings (both positive and negative) from R,M&E are used is an important part of accountability.

Recommended methods and adaptations for C4D

  • Several methods related to supporting use from the Rainbow Framework are consistent with the C4D Evaluation Framework. In particular:


'C4D: Support use' is referenced in: