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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Peer learning

    Peer learning refers to a practitioner-to-practitioner approach in which the transfer of tacit knowledge is particularly important (Andrews and Manning 2016).
    Method

  • Learning alliances

    Learning alliances involve a structured partnership between two or more organisations with the aim of working together to build and share knowledge around topics of mutual interest.
    Method

  • Designing participatory meetings and brownbags: A TOPS quick guide to linking development practitioners

    This short guide by the Technical and Operational Performance Support (TOPS) Program and USAID focuses on identifying appropriate formats and approaches for presentations, group discussions and problem solving sessions to enhance
    Resource

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