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  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being empowered.
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
    Resource

  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
    Resource

  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
    Resource

  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
    Resource

  • Transcribe

    Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.
    Resource

  • Week 34: Alternatives to transcribing interviews

    Being able to compare alternatives is essential when designing an evaluation.
    Blog

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic participation.
    Blog

  • Appreciative inquiry commons

    This website from is an online portal which aims to facilitate the sharing of academic resources and practical tools on Appreciative Inquiry (AI)
    Resource

  • Using appreciative inquiry in evaluation practice

    These Powerpoint slides are from a workshop by Hallie Preskill at the 2007 Summer Institute of the American Evaluation Association and the Centers for Disease Control. The workshop is intended to help participants to:
    Resource

  • Interviews

    Interviews are conversations between an investigator (interviewer) and a respondent (‘interviewees’, ‘informants’ or ‘sources’) in which questions are asked in order to obtain information.
    Method

  • In-depth interviews

    An in-depth interview is a type of interview with an individual that aims to collect detailed information beyond initial and surface-level answers.
    Method

  • Appreciative Inquiry: An approach for learning and change based on our own best practices

    This brief outlines appreciative inquiry principles, methods, domains, and a recent example of its use.
    Resource

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