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  • The development and utility of a program theory: Lessons from an evaluation

    This article, written by Tim Clement and Christine Bigby, looks at the use and development of program theory in human service organisations.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • 52 weeks of BetterEvaluation: Week 3: Q & A about drawing logic models

    This week on BetterEvaluation we're presenting Questions and Answers about logic models.
    Blog

  • 52 weeks of BetterEvaluation: Week 20: Defining what needs to be evaluated

    Whether you are commissioning an evaluation, designing one or implementing one, having - and sharing - a very clear understanding of what is being evaluated is paramount.
    Blog

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Open space

    Open Space Technology (OST) is a group facilitation approach for small and large gatherings in which a central purpose, issue, or task is addressed, but which begins with a purposeful lack of any formal initial agenda.
    Method

  • World cafe

    The world café is a methodology for hosting group dialogue which emphasizes the power of simple conversation in considering relevant questions and themes.
    Method

  • Focus groups

    A focus group is a type of group interview designed to explore peoples attitudes.
    Method

  • 52 weeks of BetterEvaluation: Week 12: Having an adequate theory of change

    Many evaluations use a theory of change approach, which identifies how activities are understood to contribute to a series of outcomes and impacts. These can help guide data collection, analysis and reporting.
    Blog

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