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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Rapid evaluation

    Eleanor Williams is the Director of the Centre for Evaluation and Research Evidence at the Victorian Department of Health. In this role, she leads the department's evaluation and research strategy. 
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Open space

    Open Space Technology (OST) is a group facilitation approach for small and large gatherings in which a central purpose, issue, or task is addressed, but which begins with a purposeful lack of any formal initial agenda.
    Method

  • World cafe

    The world café is a methodology for hosting group dialogue which emphasizes the power of simple conversation in considering relevant questions and themes.
    Method

  • Rapid evaluation

    Rapid Evaluation is an approach designed to quickly and systematically conduct an evaluation when time or resources are limited.
    Approach

  • Why do we need more real-time evaluation?

    We’re currently going through a global period of rapid change and adaption, due in large part to the effects of the COVID-19 pandemic on our lives and work.
    Blog

  • Focus groups

    A focus group is a type of group interview designed to explore peoples attitudes.
    Method

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