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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • If a picture paints a thousand words: The use of rich pictures in evaluation

    In this e-book, Judy Oakden discusses the use of Rich Pictures in evaluation. In particular, she addresses why (and when) you should use rich pictures, and answers some of the common questions around the use of rich pictures.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Toonlet

    This web-based application makes it possible to draw cartoons, by creating characters and then placing them into the panels of a cartoon with appropriate text.
    Resource

  • Soft systems methodology: a thirty year retrospective

    Soft Systems Methodology (SSM) can be used to gain understanding of complex relationship drive situations and their contexts.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Cartoons

    Cartoon images can be used by evaluators to an understanding of program impact, scenes of program implementation, main findings or issues.
    Method

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