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  • Dr. Richard Kreuger on qualitative listening

    In this interview in The Listening Resource blog (August 29th, 2013), Susan Eliot talks to Dr.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • Evaluability assessment for impact evaluation

    This document provides an overview of the utility of and specific guidance and a tool for implementing an evaluability assessment before an impact evaluation is undertaken.
    Resource

  • When and how to develop an impact-oriented monitoring and evaluation system

    Many development programme staff have had the experience of commissioning an impact evaluation towards the end of a project or programme only to find that the monitoring system did not provide adequate data about implementation, context, ba
    Resource

  • Transcribe

    Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.
    Resource

  • A guide for designing and conducting in-depth interviews for evaluation input

    This short guide defines in-depth interviews, explains their advantages and disadvantages and the steps involved in their application. 
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Week 34: Alternatives to transcribing interviews

    Being able to compare alternatives is essential when designing an evaluation.
    Blog

  • What do we mean by ‘impact’?

    International development is fixated with impact. But how do we know we’re all talking about the same thing?
    Blog

  • Institutional history

    An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programme
    Method

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Interviewing

    This guide, written by Bronwen McDonald and Patricia Rogers for UNICEF, looks at interviews, with a particular focus on their use in impact evaluation.
    Resource

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