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Filter search resultsDr. Richard Kreuger on qualitative listening
In this interview in The Listening Resource blog (August 29th, 2013), Susan Eliot talks to Dr.ResourceFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceSAVE Toolkit: Technologies for monitoring in insecure environments
In this toolkit from the SAVE research programme, users can find a detailed summary of technologies suited to monitoring in insecure environments, including applications, their pros and cons as well as many links to more detailed informatioResourceTranscribe
Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.ResourceA guide for designing and conducting in-depth interviews for evaluation input
This short guide defines in-depth interviews, explains their advantages and disadvantages and the steps involved in their application.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceWeek 34: Alternatives to transcribing interviews
Being able to compare alternatives is essential when designing an evaluation.BlogInstitutional history
An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programmeMethodFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.Method