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  • Dr. Richard Kreuger on qualitative listening

    In this interview in The Listening Resource blog (August 29th, 2013), Susan Eliot talks to Dr.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • OPM's approach to assessing value for money

    A clear and well-informed guide to evaluating value for money which addresses important issues including the limitations of using indicators epsecially for complex interventions, and the need to address unintended impacts and complicated ca
    Resource

  • Transcribe

    Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.
    Resource

  • A guide for designing and conducting in-depth interviews for evaluation input

    This short guide defines in-depth interviews, explains their advantages and disadvantages and the steps involved in their application. 
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Week 34: Alternatives to transcribing interviews

    Being able to compare alternatives is essential when designing an evaluation.
    Blog

  • Institutional history

    An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programme
    Method

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Interviewing

    This guide, written by Bronwen McDonald and Patricia Rogers for UNICEF, looks at interviews, with a particular focus on their use in impact evaluation.
    Resource

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