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  • Dr. Richard Kreuger on qualitative listening

    In this interview in The Listening Resource blog (August 29th, 2013), Susan Eliot talks to Dr.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • What methods may be used in impact evaluations of humanitarian assistance?

    This 3ie working paper examines the extent to which impact evaluation methods can provide evidence to help improve the effectiveness and efficiency in humanitarian action.
    Resource

  • Transcribe

    Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.
    Resource

  • A guide for designing and conducting in-depth interviews for evaluation input

    This short guide defines in-depth interviews, explains their advantages and disadvantages and the steps involved in their application. 
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Week 34: Alternatives to transcribing interviews

    Being able to compare alternatives is essential when designing an evaluation.
    Blog

  • Institutional history

    An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programme
    Method

  • Communicating & reporting evaluation processes & findings

    This PowerPoint presentation by Hallie Preskill, gives an overview of communicating and reporting and provides examples of some of the tools that can be used to facilitate the process.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Interviewing

    This guide, written by Bronwen McDonald and Patricia Rogers for UNICEF, looks at interviews, with a particular focus on their use in impact evaluation.
    Resource

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