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  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
    Resource

  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
    Resource

  • Evaluation executive summaries & reports

    This blog by Stephanie Evergreen curates a number of examples of engaging executive summaries and evaluation reports. The focus is on highlighting effective visual design of these reporting formats.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • 52 weeks of BetterEvaluation: Week 23: Tips for delivering negative results

     
    Blog

  • Checklist for straightforward evaluation reports

    This checklist by Kelly N. Robertson and Lori Wingate provides suggestions for the content and organization of long-form evaluation reports that are concise, easy to understand, and easy to navigate.
    Resource

  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
    Resource

  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
    Resource

  • Household vulnerability and resilience to economic shocks

    This project into Household Vulnerability and Resilience to Economic Shocks, a collaboration between RMIT University, Oxfam Australia, Deakin University and the University of the South Pacific, gives a good example of the way tha
    Resource

  • What makes a popular science video on YouTube

    This article by Dustin Welbourne and Will J Grant in The Conversation discusses ways to make a video about science popular and effective in its communication, highlighting a number of key features that are demonstrated through embedded exam
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Week 15: Fitting reporting methods to evaluation findings – and audiences

    This week we're sharing some ideas from Rakesh Mohan on ways of making evaluation reports more interesting. 
    Blog

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic part
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Infographics

    An infographic (short for 'information graphic') represents data visually so that the information is able to be quickly and easily understood.
    Method

  • Graphic recording

    Graphic recording is the translation of conversations into images and text on large sheets of paper during meetings and events.
    Method

  • Reporting style guide template

    This style guide template is designed to ensure consistency in formatting across various project documents, including evaluation plans, reports, and presentations.
    Resource

  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

  • A short primer on innovative evaluation reporting

    This book by Kylie Hutchinson presents a number of innovative ways of reporting, including different methods for presentations, narrative summaries, presenting findings visually and making use of digital outputs.
    Resource

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