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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Program Evaluation: a Plain English Guide

    This 11-step guide defines program evaluation, what it is used for, the different types and when they should be used. Also covered is how to plan a program evaluation, monitor performance, communicate findings, deliver bad news, and put imp
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Theory of change software

    There are a number of options when it comes to using software to help create a logic model.
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  • Building an evaluative culture for effective evaluation and results management

    This brief from the Institutional Learning and Change Initiative (ILAC) provides advice on building an evaluative culture allowing organisations to better manage and provide programs and services.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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