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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Developmental evaluation

    This webpage from Tamarack Community provides links to audio files of an interview between Mark Cabaj and Michael Patton in which they discuss the topic of development evaluation.
    Resource

  • Developmental evaluation: Applying complexity concepts to enhance innovation & use

    In this book, Michael Quinn Patton describes the process of conducting developmental evaluations for ongoing program development.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Estudo de caso: a avaliação externa de um programa

    Este documento narra as experiencias pessoas do coordenador de uma avaliação de um projeto educacional.
    Resource

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