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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • A cultural protocol for evaluation

    This resource explores important dimensions of cultural competency in evaluation. It focuses on cross-cultural understanding and culturally-appropriate attitudes and approaches.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Developmental evaluation

    This webpage from Tamarack Community provides links to audio files of an interview between Mark Cabaj and Michael Patton in which they discuss the topic of development evaluation.
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  • Developmental evaluation: Applying complexity concepts to enhance innovation & use

    In this book, Michael Quinn Patton describes the process of conducting developmental evaluations for ongoing program development.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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