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  • Excel charts: Pie charts

    This webpage, written by Jorge Camoes for ExcelCharts, outlines the arguments for and against using pie charts and then provides detailed advice and some dos and don'ts for using them.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • 10 Techniques for building a google sheets dashboard

    This is a step-by-step guide for creating a dashboard with Google Sheets (a free, online spreadsheet application).
    Resource

  • Excel for evaluation

    This website, created by Ann Emery, provides a series of short videos on using Microsoft Excel to analyze data.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • User personas and user journeys - key parts of our UX process

    A few months ago we started gathering data on the user experience (UX) of the BetterEvaluation website.
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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