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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Evaluation failures: Case studies for teaching and learning [webinar]

    In this webinar, three evaluators (Kylie Hutchinson, Benoit Gauthier, and E. Jane Davidson) share their real-life evaluation blunders and ways to incorporate their lessons learned into the classroom or personal practice.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
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  • A relevância da avaliação para o investimento social privado

    Este livro sintetiza o conjunto de reflexões produzidas no Seminário Internacional “A Relevância da Avaliação para o Investimento Social Privado”, realizado em 4 de julho de 2012, em São Paulo, pela Fundação Itaú Social e pela Fundação Robe
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