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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Successful public policy: Lessons from Australia and New Zealand

    This book is a collection of 20 examples of successful public policies in Australia and New Zealand. It aims to reset the agenda for teaching, research and dialogue on public policy performance.
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  • Right or Wrong? What values inform modern impact evaluation?

    The aim of this event was to open up the debate on ethics and explore how it can become more relevant to the field of impact evaluation.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Process and implementation evaluations: A primer

    In this working paper for the Center for International Development at Harvard University, Patricia Rogers and Michael Woolcock argue that implementation and process evaluations serve the vital purpose of jointly promoting accountability and
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  • Developing process evaluation questions

    This concise guide by the Centers for Disease Control and Prevention defines evaluation questions and outlines the process needed to develop them. 
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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