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  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
    Resource

  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
    Resource

  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
    Resource

  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
    Resource

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic part
    Blog

  • Peer learning

    Peer learning refers to a practitioner-to-practitioner approach in which the transfer of tacit knowledge is particularly important (Andrews and Manning 2016).
    Method

  • Mentoring

    Mentoring is a process where people are able to share their professional and personal experiences in order to support their development and growth in all spheres of life.
    Method

  • Mentoring matters

    This Primary Health Care Research & Information Service webpage provides an overview of the importance and benefits of a good mentoring program.
    Resource

  • Designing participatory meetings and brownbags: A TOPS quick guide to linking development practitioners

    This short guide by the Technical and Operational Performance Support (TOPS) Program and USAID focuses on identifying appropriate formats and approaches for presentations, group discussions and problem solving sessions to enhance
    Resource

  • Mentoring made easy

    This guide from the NSW Premier's Office outlines the process and advantages of setting up a formal mentoring program in the workplace.
    Resource

  • Mentoring for the new millennium

    This article outlines the rationale behind mentoring and argues that developing a formal mentoring program will lead to the development of a learning organisation.
    Resource

  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

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