Search
3 results
Filter search resultsReporting on outcomes: Setting performance expectations and telling performance stories
This paper by John Mayne provides a practical guide to telling performance stories and setting expectations about what level of performance was expected.ResourceUser personas and user journeys - key parts of our UX process
A few months ago we started gathering data on the user experience (UX) of the BetterEvaluation website.BlogObservation in evaluation
In this document, Richard Krueger outlines some key ideas around using observation effectively in evaluation.Resource