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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Pact's capacity development evaluation

    Pact envisioned OPI filling a gap in traditional capacity development measurements, moving beyond measuring outputs toward capturing capacity development outcomes.
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