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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodLearning alliances
Learning alliances involve a structured partnership between two or more organisations with the aim of working together to build and share knowledge around topics of mutual interest.MethodGlossaire des termes usuels en mesure de performance et en évaluation
Ce guide a été préparé par la Direction de la mise en oeuvre de la Loi sur l’administration publique du Secrétariat du Conseil du trésor avec la collaboration précieuse d’experts internes et externes.Resource