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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceHierarchical card sorting: A tool for qualitative research
This paper by Rick Davies from the Centre for Development Studies describes the use of hierarchical card sorting as a way to elicit the views of development sector staff to gain an understanding of their perceptions of the world aroundResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodOpen space
Open Space Technology (OST) is a group facilitation approach for small and large gatherings in which a central purpose, issue, or task is addressed, but which begins with a purposeful lack of any formal initial agenda.MethodWorld cafe
The world café is a methodology for hosting group dialogue which emphasizes the power of simple conversation in considering relevant questions and themes.MethodHierarchical card sorting
Hierarchical card sorting (HCS) is a participatory card sorting method designed to provide insight into how people categorise and rank different phenomena.MethodFocus groups
A focus group is a type of group interview designed to explore peoples attitudes.Method