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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodOpen space
Open Space Technology (OST) is a group facilitation approach for small and large gatherings in which a central purpose, issue, or task is addressed, but which begins with a purposeful lack of any formal initial agenda.MethodWorld cafe
The world café is a methodology for hosting group dialogue which emphasizes the power of simple conversation in considering relevant questions and themes.MethodUshahidi
Ushahidi is an open-source mapping and crowdsourcing tool that can be used by organizations to collect, manage and analyse crowdsourced info.ResourceFocus groups
A focus group is a type of group interview designed to explore peoples attitudes.Method