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  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
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  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
    Resource

  • What is a Dashboard? Defining dashboards, visual analysis tools and other data presentation media

    The Dashboard Insight website contains a number of useful articles, examples and guides on the subject of Organizational Dashboards.
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  • Data dashboard as evaluation and research communication tool

    This chapter by Veronica Smith aims to provide a sound framework and guidelines for evaluators, researchers, and program staff to design, develop, maintain, and use a data dashboard as an effective communication tool for monitoring progress
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  • Evergreen Data

    Stephanie Evergreen's website and blog provides ample reading and guidance on data visualization techniques, taking a research-based approach to effective communication of ideas.
    Resource

  • How to Design Effective Dashboards

    This one-hour webinar on How to Design Effective Dashboards from Infragistics aims to show viewers how to design dashboards that will help with business decisions.
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  • The Complete Beginner’s Guide to Dashboard Design

    This blog post by Abjhijit Rawool gives guidance on creating dashboards that are based around the users' needs. Though discussed in relation to web applications, the lessons are applicable more broadly.
    Resource

  • 10 Techniques for building a google sheets dashboard

    This is a step-by-step guide for creating a dashboard with Google Sheets (a free, online spreadsheet application).
    Resource

  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
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  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
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  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic part
    Blog

  • The River Chart

    Developed by Geoff Parcell and Chris Collison in their book No More Consultants: We Know More Than We Think, “The River Diagram” is a useful tool designed for visualising the results of self-assessment and peer-learning data from multi
    Resource

  • Data dashboard

    Stephen Few defines a dashboard as: "A data dashboard is a visual display of the most important information needed to achieve one or more objectives, with the data consolidated and arranged on a single screen so the informa
    Method

  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

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