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Filter search resultsCommunity of Practice design guide
Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).ResourceFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceCollecting data on sensitive issues
Image: Polling Booths, by PetroleumJelliffe on FlickrBlogThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodPolling booth
Polling booth is a data collection methodology used to obtain sensitive information from participants.MethodThe EvaluateIT resource kit
This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.Resource